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Water & Sewer

The City of Elkader contracts with PeopleService to operate and maintain the water and sanitary sewer systems within Elkader.

Lead Service Line Survey

Please see this link for more information about the lead service line survey.

Water Quality Report

Download the current water quality report: 2023 Water Quality Report

Water pipes and winter weather

As the temperature drops, a reminder to all water customers to check your plumbing to prevent it from freezing. It is especially important to check areas with little use such as an extra bathroom or basement facilities. Letting a small trickle of water run can help.
To check the temperature of the water:
^Let the cold water run and then using a thermometer, like the one pictured, determine if the water is getting below 40 degrees.
^If so, you will need to keep checking it or let water run.
^Once it gets too cold, water services can freeze quickly.
^When monitoring the temperature of your water, use a faucet where the water does not go through a softener. Going through a softener will not give a true reading as that process will warm the water slightly.
The property owner is responsible for the waterline from the main to the house so if your pipes freeze or your waterline freezes it is your responsibility thaw or repair them.
If you have questions please call City Hall at (563) 245-2098.
Here are some helpful tips on frozen pipes:

What do I do if my sewer is backing up?

First determine if it is a problem with the main or within your individual home. A good rule of thumb is, if water backs up after you have used a drain or toilet within in your own home, and no other time, then it is most likely a problem with your individual service line and you should call a plumber or company to jet your line and camera it. Homeowners are responsible for the line from the house to the main. It is also a good idea to call City Hall at 563-245-2098 to let them know so the manholes can be checked after the individual service line has been cleaned.

If you have back-up continually, without you using a drain in your home, then the problem is most likely in the main. You should call City Hall at 563-245-2098 or the after-hours emergency number for PeopleService at 888-861-1921

Billing for Water & Sewer

Find out about billing and bill payment options on the Billing & Bill Payment page.

 

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Pay Utility Bill
Pay Other City Services

Contact City Hall

Email City Hall
Phone: 563-245-2098
Fax: 563-245-1033
Address:
207 N. Main Street
PO Box 427
Elkader, IA 52043
Hours:
M-F 8:00 a.m. to 4:30 p.m.
(including the lunch hour)

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